Terms & Conditions

TERMS & CONDITIONS:

YOUR USE OF THIS WEB SITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS.

This web site (the "web site") is a service made available by zenstrabiohealth.com ("Provider"), owned and managed by Zenstra LLC ("Zenstra"),  and all content, information and software provided on and through the web site ("Content") may be used solely under the following terms and conditions ("Terms of Use").

  1. Web Site License.As a user of this web site, you are granted a nonexclusive, non-transferable, revocable, limited license to access and use the web site and content in accordance with these Terms of Use. Provider may terminate this license at any time for any reason.
  2. Limitations on Use.The content on this web site is for personal use only and not for commercial exploitation. You may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, sublicenses or create derivative works from the web site or the content. Nor may you use any network monitoring or discovery software to determine the site architecture, or extract information about usage or users. You may not use any robot, spider, other automatic device or manual process to monitor or copy our web site or the content without Provider's prior written permission. You may not copy, modify, reproduce, republish, distribute, display or transmit for commercial or public purposes all or any portion of the web site, except to the extent permitted above. You may not use or otherwise export or re-export the web site or any portion thereof, the content or any software available on or through the web site in violation of the export control laws and regulations of the United States of America. Any unauthorized use of the web site or its content is prohibited.
  3. Not Medical Advice.Content contained on or made available through the web site is not intended to and does not constitute medical advice, nor should it be relied on to medically prescribe or diagnose any illness or disease. Content is presented for education and product information only. No information anywhere herein or on any of the product labels should be interpreted to contradict FDA guidelines.

DISCLAIMER: No statements anywhere on this web site have been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

WARNING: All dietary supplements have the potential to cause adverse reactions. Please ensure that you are familiar with the latest research on effects, side effects, benefits, and uses of a supplement before buying it. Store in a cool, dry place. Keep out of reach of children. Do not exceed the recommended serving size. Do not use any of these products if you are pregnant or nursing. If you have any underlying medical conditions or are taking any medication, please consult a medical professional before using this supplement. Discontinue use and see your healthcare practitioner if you experience dizziness, tremors, sleeplessness, headache, heart palpitations or tingling sensations. Refrain from use if you are at risk or are currently being treated for high blood pressure, psychiatric, liver, heart or thyroid disease, diabetes, anxiety, depression, seizure disorder, pernicious anemia or difficulty in urination due to enlarged prostate. See your healthcare practitioner before use if you are taking any prescription drug or MAO inhibitor. Keep all products out of the reach of children. None of these products are intended for use by persons under the age of 18 under any circumstances.

  1. Intellectual Property Rights.Except as expressly provided in these Terms of Use, nothing contained herein shall be construed as conferring any license or right, by implication, or otherwise, under copyright or other intellectual property rights. You agree that the content and web site are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
  2. No Solicitation.In no event may any person or entity solicit any users with data retrieved from this web site.
  3. Advertisers.This web site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the web site is accurate and complies with applicable laws. Provider will not be responsible for the illegality of or any error or inaccuracy in advertisers' or sponsors' materials.
  4. Errors and Corrections.Provider does not represent or warrant that the web site will be error-free and free of viruses. Provider may make improvements and/or changes to its features, functionality or Content at any time.
  5. Unlawful Activity.Provider reserves the right to investigate complaints or reported violations of the Terms of Use and to take any action we deem appropriate, including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.
  6. Remedies for Violations.Provider reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including, but not limited to, the right to block access from a particular Internet address to the Provider's web site and their features.
  7. Governing Law and Jurisdiction:All sales are governed by and construed in accordance with the laws of the State of Delaware.
  8. Privacy. Your use of the web site is subject to our Privacy Policy.
  9. Severability of Provisions.These Terms of Use incorporate by reference any notices contained on the web Site and the Privacy Policy constitute the entire agreement with respect to access to and use of the web Site. If any provision of these Terms of Use is unlawful, void or unenforceable, then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.
  10. Returns.Zenstra does not as a general rule accept returns or exchanges for opened and/or used product, except where physical returns are needed to investigate potential quality issues. All returns will be at the discretion of zenstrabiohealth.com. Please contact us for additional support.
  11. Replacement.Replacement of items lost in delivery or undelivered will be at the discretion of zenstrabiohealth.com.
  12. Customs Duties & Fees.The buyer assumes all responsibility for any customs duties or fees. Also, we will not refund orders which are seized by customs. The buyer should be aware of whether or not a product can be shipped to their country before ordering.
  13. Modifications to Terms of Use.Provider reserves the right to change these Terms of Use at any time. Updated versions of the Terms of Use will appear on this web site and are effective immediately. You are responsible for regularly reviewing the Terms of Use. Continued use of the web site after any such changes constitutes your consent to such changes.
  14. Payment Verifications.At our discretion, Zenstra reserves the right to manually verify payment details on any purchase prior to the shipment of an order. The details requested may include, but not necessarily be limited to, proof of picture ID, billing address and/or credit card.
  15. Shipping Times.Most orders placed before 1pm Mon-Friday GMT will ship out the same day. Delays in payment or changes to orders may delay shipment. Orders are generally shipped out in the order they are received. Please allow for the occasional possibility, in cases of higher than normal order volumes and/or days where our warehouse is closed, that there will be occasional times where your order could be delayed by an extra business day. Mail is not picked up on Saturday or Sundays, nor does our shipping team normally package orders or print labels over the weekend. Therefore, orders from Saturday and Sunday will generally ship out Monday (unless Monday is an observed shipping holiday). Many of our orders placed during business hours during the week ship out rapidly, within an hour or two of being placed. Please do not place orders till you are sure they are as you want. We often cannot catch orders before going out if you want to cancel or change them. We also do not have systems in place to hold orders till a later date. As such, please do not place orders with comments requesting them being held to a later date. Our processes are in place to get shipments out as fast as we possibly can. Holds, changes, and cancellations are not guaranteed to be addressed before your original shipment goes out. Please make sure everything is correct, and that you actually want to place an order, before completion. This will allow our team to do what we do best: get shipments out to our customers quickly using the shipping and order information as originally input when your order was placed.