Delivery & Returns

Delivery

Orders are dispatched from our Northamptonshire fulfilment centre in the United Kingdom. We pride ourselves on speed and aim to dispatch all orders by the next working day at the very latest. Typically, any order placed before 1 p.m. GMT will be dispatched that same day.

We offer worldwide standard shipping, express shipping as well as a courier option (DHL). For shipping prices, the relevant rates will be displayed at checkout, based on the weight of your package and your location.

 

Below are delivery time estimates for different locations:

UK:

Choice of 48 hour tracked shipping or 24 hour tracked shipping

Ireland:

Standard Shipping: 5-7 Working Days

Express Tracked: 3-5 Working Days

DHL Express: 1-2 Working Days

EU:

Standard Shipping: 7-10 Working Days

Express Tracked: 5-7 Working Days

DHL Express: 1-2 Working Days

Elsewhere in Europe:

Standard Shipping: 7-10 Working Days

Express Tracked: 5-7 Working Days

DHL Express: 1-2 Working Days

North America:

Standard Shipping: 7-10 Working Days

Express Tracked: 5-7 Working Days

DHL Express: 1-2 Working Days

Rest of the World:

Standard Shipping: 7-12 Working Days

Express Tracked: 5-7 Working Days

DHL Express: 1-3 Working Days

 

The above delivery times are approximations. If you continue with your order, the estimated shipping time will be displayed at checkout, based on your location. Tracking numbers will be provided for all orders, apart from orders for which  standard shipping has been selected. Standard shipping is untracked.

Returns

If you are in any way dissatisfied with your product, you may return it within 30 days of receiving your order for store credit, an exchange or a full refund. There are no additional fees for doing so. Please ensure product is sealed if returning.